FAQ

Have questions?

Get the answers to some of the most frequently asked questions
about the Owner Exchange Club here.

  1. What is the Resort Quest Owner Exchange Club (OEC)?
  2. Who can participate?
  3. How does it work?
  4. How do I enroll?
  5. What type/how many weeks can I deposit?
  6. How much does participation in the OEC program cost?
  7. What if I own multiple units? Do I have to pay more than one annual fee?
  8. How far in advance can I deposit a week into the RCI Weeks Exchange Program?
  9. How would my deposited week be used by RCI?
  10. Can an RCI member book same-date arrival at my property?
  11. Are there additional costs associated with this program?
  12. Can you explain the exchange fee—since I’m already depositing my week?
  13. How do I deposit/exchange a week with RCI?
  14. Is this program going to replace QuestPerks?
  15. Can I combine weeks for greater Deposit Trading Power value?
  16. Can I cancel from the program?
  17. Can I see what the Deposit Trading Power for my week would be before I make a deposit?
  18. If I deposit 2 weeks with start dates in December, can I travel before December?
  19. Can I find out the Deposit Trading Power required for the vacations I’m interested in prior to depositing?
1

What is the Resort Quest Owner Exchange Club (OEC)? The Owner Exchange Club (OEC) program will allow ResortQuest owners at designated properties to become RCI® Weeks subscribing members. RCI Weeks subscribing members have access to the RCI Weeks Exchange Program benefit, which allows owners to exchange weeks at their vacation home for vacations in the RCI network of affiliated resorts.

2

Who can participate? ResortQuest rental property owners at participating ResortQuest properties are eligible to participate.

3

How does it work? Select a week at your vacation property to deposit into the RCI Weeks Exchange Program.
Weeks are (Saturday to Saturday). Owners may deposit up to eight (8) weeks per calendar year including a maximum of two (2) weeks during "Peak Season." Peak Season weeks vary by location.

Once a week is selected, it is assigned a value called "Deposit Trading Power." Deposit Trading Power values range from 1 to 60 and the value that your week is assigned depends, in part, on when you deposit your week. (See below for information about the Adjustment Schedule.)

You can then search through thousands of vacations options available to exchange for your Deposit all around the world and book. You will have two (2) years from the initial deposit date to use your Deposit to book a vacation.

4

How do I enroll? Contact your local office to receive the ResortQuest Amendment document. Once the ResortQuest Rental Management Agreement Amendment is signed, ResortQuest will handle your RCI Weeks membership enrollment.

5

What type/how many weeks can I deposit? Owners may deposit a total of eight (8) weeks per property per calendar year into the RCI Weeks Exchange Program including a maximum of two (2) weeks during Peak Season. Peak Season weeks vary by location.

6

How much does participation in the OEC program cost? Your first 18 months are free. If you enjoy the program, there is an annual RCI Weeks subscription fee of $89.

7

What if I own multiple units? Do I have to pay more than one annual fee? No. If you own multiple units, there is only one annual fee of $89 (after the first 18 months, which are free to you).

8

How far in advance can I deposit a week into RCI Weeks? An OEC member can deposit a week up to two (2) years in advance of the start date or as late as fourteen (14) days before the start date. OEC members will receive 100% of the available Deposit Trading Power when a deposit is made nine (9) to twenty (24) four months in advance.

9

How would my deposited week be used by RCI? Your deposited week will be added to the RCI Weeks Exchange Program that could be utilized only by RCI members.

10

Can an RCI member book same-date arrival at my property? No. Bookings must be confirmed at least two (2) days prior to arrival date.

11

Are there additional costs associated with this program? Yes. There is a $179 online exchange fee ($199 if offline) and there is an additional $99 fee if you are interested in combining deposited weeks (in order to increase the Deposit Trading Power you can use at one time).

12

Can you explain the exchange fee—since I’m already depositing my week? The exchange fee is the transaction cost to complete the exchange transaction. The exchange fee is only $179 if the transaction is done online ($199 if offline). The fee is required to open a ongoing search but is fully refundable if your requested vacation match is not found for you.

13

How do I deposit/exchange a week with RCI? Once you have an account with RCI, you can deposit a week for an exchange vacation by:
      - Logging in to your account at www.rci.com
      - Contacting the RCI Call Center at 888-724-7260.

14

Is this program going to replace QuestPerks? No, these are two different programs. OEC will give owners the benefits of RCI Weeks membership, including the opportunity to travel within the RCI Weeks Exchange Program.

15

Can I combine weeks for greater Deposit Trading Power value? Yes, as long as all of the weeks you wish to combine have been deposited. There is a $99 fee to combine deposits.

16

Can I cancel from the program? Yes, you may cancel your RCI membership at any time and can receive a pro-rated refund of any subscription fee that you paid.

17

Can I see what the Deposit Trading Power for my week would be before I make a deposit? Yes. As long as you have an RCI account, you can log on to RCI.com and use the “Deposit Calculator” to determine the Deposit Trading Power of your week. The Deposit Calculator will not only show you the maximum amount of Deposit Trading Power your week could have, but also how the value of your Deposit Trading Power will be adjusted based when you deposit your week.

Deposit Trading Power Adjustment Schedule:

deposit calculator

1 Number of Days Prior to Its Start Date the Week Is Deposited.
2 The Percentage of Deposit Trading Power Your Deposit Will Be Assigned, Based on Its Maximum Deposit Trading Power

18

If I deposit 2 weeks with start dates in December, can I travel before December? Yes. Depending on when you choose to deposit a week, you can have up to a 3 year travel window to book an exchange vacation with it.

19

Can I find out the Deposit Trading Power required for the vacations I’m interested in prior to depositing? You can log on to RCI.com and use the “Exchange Planner” to check the trading power historically required to book a vacation in a specific region and the current exchange vacation availability.